Izmir Adnan Menderes, Ankara Esenboga, Medina, Tbilisi and Skopje airports received the prestigious Airport Service Quality award in their respective categories.
Operated by TAV Airports, a member of the Group ADP, Izmir Adnan Menderes and Skopje airports are named “Best Airport” in their own categories of the Airport Service Quality (ASQ) program.
The two airports, along with Ankara Esenboğa, Tbilisi and Medina airports, are awarded in the “Hygiene” category added during the pandemic.
Director General of ACI World Luis Felipe de Oliveira said, “I congratulate TAV Airports on their success in the Airport Service Quality Awards which represent the highest possible recognition for airport operators around the world and recognize excellence in customer experience. Customers have spoken and recognized the successful efforts of the TAV Airports team in providing a superior customer experience under very trying circumstances during the pandemic.”
ACI World’s globally recognized Airport Service Quality (ASQ) program provides ACI member airports with tools and expertise to measure and improve passenger satisfaction, business performance, and airport service quality.